Vinted Members Express Displeasure Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.
